SEATING TIME

In order to ensure we are able to seat all our valuable guests and have you all enjoy the The Hakka Club Experience, we have a strict time limit of 2hrs per table from the time you are seated. This policy is in place to ensure we don't have long wait times for all our guests.

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GRATUITY

We train our team with only one goal in mind i.e providing our guests with the best customer experience when you visit The Hakka Club. Our team works really hard to provide you a great dining experience. We try to compensate them to the best of our ability. Hence, we add a gratuity of 15% towards guest groups of 5 or more. However, if you are dissatisfied with our service, you also have an option to tip according to how you feel is reasonable.

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FOOD PREPARATION TIME

We are elated at the support we receive from our guests during weekends but at the same time we want to ensure that we serve you the best when it comes to the dishes that come out of our kitchen. During such rush hours we request our guests to be patient as the food prep time can be around 30-40 mins. We sincerely request that our guests cooperate with us during busy weekends.